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Rosenort Credit Union Job Openings

Member Service Representative

Description

Who we are
At Rosenort Credit Union, we pride ourselves on being an excellent banking institution and a delightful workplace! We put people first by creating a work environment based on trust, integrity, and community. With branches in Rosenort, Winkler and Altona, we have been given the opportunity to bring in more capable individuals to better serve our growing member-base. Our dedication to our members is matched only by the commitment we show to our staff. We are excited to create opportunities for your career development and will provide adequate training for suitable applicants.

The position
We are looking for a Member Service Representative to join our team at our Rosenort Branch! You should have a self-motivated individual with a positive attitude. Your strong negotiating, decision-making, and problem-solving skills will enable you to effectively assess member needs. You will be an effective communicator and a good listener, highly organized with strong computer skills. You will also possess the confidence to work independently while being a collaborative team member.

As a key player in our Member Services department, you will provide members with a range of services focused on promoting and selling both cash and non-cash deposit products, ensuring all activities comply with relevant policies, procedures, and legislative requirements. This involves responding to inquiries from current and potential members, analyzing their needs, and guiding them to the most appropriate products or services. You will also process transactions efficiently and accurately, and support the overall organization of the branch through various daily tasks.

Salary and benefits
The salary is based on the qualifications of the selected candidate and will be within the credit union grading system. A comprehensive benefits package is also provided which includes:
  • Insurance Package and Health Care Spending Account
  • Staff banking benefits (including staff chequing account, reduced USD exchange, staff rate on MasterCard, staff loan rates)
  • Entertainment Wellness Program
  • Uniform allowance
  • Computer Lease Program
  • Company-Matched Pension Plan

Interested?
Please forward your resume & cover letter for this position by May 9, 2025 to hr@rcu.ca.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Rosenort Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Know someone who would be a perfect fit? Let them know!